The AC is running, but the house is getting warmer.
“My AC is running, but the house keeps getting warmer. I don't know what is wrong.”
Listen for questions about location, the problem and when help is needed.
Try the receptionist
Call it like you're a customer.
You're calling a fictional HVAC and plumbing business. Explain a broken AC, describe a plumbing problem or change your mind halfway through.
Listen to the questions it asks and how it handles the call.
Demo calls are recorded and transcribed. This is a product test for a fictional business, and no contractor will be sent. Use fictional job details. Read the Privacy Policy before calling.
Give it something to work with.
Customers don't describe a problem in perfect technical language. They remember a detail halfway through, ask about timing or need a person to decide what happens next.
Try the call in your own words. You can stop after hearing how the receptionist responds.
Start with the problem your team hears most.
There is water coming through the ceiling.
“There is water coming through the ceiling downstairs and I think it is from the bathroom. What should I do?”
Notice how it handles an urgent call. The demo does not diagnose the pipe or promise a repair.
You need someone tomorrow.
“It is late and my water heater stopped working. Nobody is in danger, but I need someone tomorrow.”
Ask about timing and notice how the conversation separates a next-day request from an emergency.
Change a detail. Ask it something awkward.
A useful receptionist needs a clear response when the caller asks something outside the information you gave it.
Describe the problem badly
See whether the questions help the caller explain what the team needs to know.
Correct the address
Change one detail halfway through and listen for whether the receptionist checks the correction.
Ask about a price
Notice how it handles a question the business information may not answer.
Ask for a person
Test whether the conversation gives the caller a clear contact or callback path.
Your version would use your business rules.
The public demo uses one fictional company. Your build starts with your services, hours, service area, booking process and instructions for calls that need a person.
I check the phone setup and test the agreed process before you put customers through it.
Before you call
Is this a real contractor?
No. The business is fictional so you can test the conversation. No technician will arrive and no service job will be dispatched.
Are demo calls recorded?
Yes. The public demo records and transcribes calls so Redolanse can operate and review the test. Use fictional job details and avoid sharing sensitive information. Read the Privacy Policy.
Do I have to book a meeting before I try it?
No. Call the public number and hear the receptionist before you decide whether to talk about your business.
Can I try it for another kind of business?
The public demo is set up for HVAC and plumbing. We can discuss what a version for your business would need on the 15-minute call.
Picture that call coming into your business.
Tell me what you'd keep, what you'd change and which calls your team needs help with. We can work out the setup together.