My customers hate robocalls.
It's one short call about a job they booked.
It says who it is, asks if the time still works, and gets off the phone.
Tomorrow's jobs get a call today. You know who's coming.
It calls every booked customer the day before. If they can't make it, it moves them, and you get the slot back.
Pick a customer. Watch the day-before call.
I wrote these to show what the call sounds like. Tidewater Plumbing and the names are made up.
The part you can call today is the receptionist: +1 (325) 442-0901
Incoming call
Tidewater Plumbing
The day before the job.
Pick one
A sample call I wrote. The business and the callers are made up.
You drive out. Nobody's home.
They booked two weeks ago. They forgot.
Your tech is in the driveway. The slot is gone.
A call the day before would have caught it. Nobody has time to make twenty of those.
- A customer forgets and nobody's home.
- They needed to move it and never called.
- Your tech loses an hour in a driveway.
- The slot could have gone to someone else.
So it checks for you.
- It calls each booked customer the day before.
- It asks if the time still works.
- If it doesn't, it moves them to a new time.
- You get the old slot back, and a text about it.
What happens the day before
It reads tomorrow's jobs
From your booking list.
It calls each customer
As your company. It says the day and the time.
They confirm or move
If they can't make it, it finds a new time.
You see the changes
A text for anything that moved or opened up.
I build it around your business, and you try it before a customer does.
Three things you're about to ask
What if they want to cancel?
It cancels the visit and tells you, so you can fill the slot.
Have you done this for a client yet?
Not yet. I don't have client numbers for this part.
The part you can test today is the receptionist. Call the demo line and give it a bad call.
I don't have client numbers for this yet.
I'd rather tell you that than make something up.
Here is what I can show you. There is a receptionist on a real phone line right now. Call +1 (325) 442-0901 and give it a bad call.
This part gets built the same way, around your business.
It's one part of five.
Call the demo. Then book 15 minutes.
On the call I ask how this works in your business today and where it breaks. Then I tell you what I'd build and what it costs.